Last updated: 5 September 2026
These Terms of Service govern your use of AutomateBnB's turnover cleaning coordination service in Malta. By connecting your calendar or booking a clean, you agree to these terms.
1. About AutomateBnB
AutomateBnB is operated by Alejandro Arndt as an individual, based in Germany, coordinating turnover cleaning for short-let properties across Malta. See our Impressum for full operator details.
2. The service
You connect your Airbnb (or other) calendar by pasting its iCal link, and create an account with an email address and password. We read your checkout dates hourly and assign a cleaner to each checkout automatically. Every clean includes four proof photos (bathroom, bedroom, kitchen, and the keys back in place), timestamped by our server rather than the cleaner's phone, and these are sent to you shortly after the clean is completed.
3. Your first clean, and pausing
Your first clean is free. After that, every checkout on your connected calendar is cleaned automatically unless you pause the property, which you can do at any time from your dashboard. Pausing stops new cleans being created without deleting anything. You can also reach us by WhatsApp to add, skip or reschedule a clean, or to disconnect your calendar entirely.
4. Pricing
Prices are per bedroom: 1 bedroom EUR 50, 2 bedrooms EUR 60, 3 bedrooms EUR 75, 4 bedrooms EUR 90, all including VAT. Optional add-ons are priced separately: bins taken out EUR 5, a reset clean EUR 15, a welcome bag EUR 20. Five or more bedrooms are priced individually on request.
5. Payment
Payments are processed by Stripe. You add a card to your account, and by doing so you authorise us to charge that card for completed cleans without you being present at the time. Your card details are held by Stripe and never by us; we can see only the card type, the last four digits and the expiry date.
A clean is charged after it is completed and after the 60 minute window to raise a problem has passed, described below. Nothing is charged before a clean has happened.
If a payment is declined we will email you a link to update your card, and the amount stays outstanding until it is paid. Your cleans continue in the meantime.
6. Photo proof and raising a problem
Once a cleaner marks a turnover done, the photo proof set is sent to you and you have 60 minutes to raise a problem before the clean is charged. A raised problem pauses the charge and is reviewed directly against the photo evidence. If a clean is genuinely unsatisfactory, raise it within that window so it can be resolved before any money is taken.
7. Access to the property
You are responsible for providing a working means of entry for the cleaner, such as a keybox code, smart lock access, or a concierge, and for keeping that information up to date. We are not responsible for a missed clean caused by a cleaner being unable to access the property.
8. Liability
To the fullest extent permitted by law, our liability for any single clean is limited to the amount you were charged for that clean. We are not liable for indirect or consequential losses, including lost bookings or guest refunds, arising from a missed or delayed clean.
9. Malta short-let regulations
Operating a short let in Malta may be subject to Malta Tourism Authority licensing and other requirements under Legal Notice 92 of 2020, including the requirement to designate a locally available contact person. AutomateBnB does not hold an MTA licence on your behalf and does not act as your designated contact person under Legal Notice 92. Nothing in these Terms is legal, tax, or accounting advice; you are responsible for your own compliance and should check current requirements with the Malta Tourism Authority or your own adviser.
10. Changes to these Terms
We may update these Terms from time to time. Continuing to use the service after a change means you accept the updated Terms.
11. Governing law
These Terms are governed by German law, without prejudice to any mandatory consumer protection rules that apply in your place of residence.
12. Contact
Questions about these Terms can be sent to alejandro@automatebnb.net.